Privacy Policy

Effective Date: May 2026

At SonuHenry®, we are committed to respecting and protecting the privacy of our visitors, customers, collaborators, and business partners.

This Privacy Policy explains how personal information may be collected, used, stored, and protected when you visit or interact with www.sonuhenry.com, including through our WordPress and WooCommerce website infrastructure.

By using this website, you acknowledge and accept the practices outlined within this Privacy Policy.

1. Who We Are

SonuHenry® is an independent, founder-led fashion house operating through www.sonuhenry.com.

For privacy-related enquiries, you may contact us by email at contact@sonuhenry.com.

2. Information We May Collect

Depending on how you interact with our website, we may collect certain personal information, including:

    • Name
    • Billing and shipping address
    • Email address
    • Telephone number
    • Account login details
    • Order and transaction information
    • IP address
    • Browser and device information
    • Website usage data
    • Marketing preferences
    • Communications submitted through forms or email enquiries

This information may be collected when you:

    • Place an order
    • Create an account
    • Subscribe to updates or newsletters
    • Submit an enquiry form
    • Contact us directly
    • Browse or interact with the website

3. How Your Information Is Used

Your information may be used for the following purposes:

    • Processing and fulfilling orders
    • Managing customer accounts
    • Providing customer support
    • Communicating regarding purchases or enquiries
    • Improving website functionality and user experience
    • Fraud prevention and website security
    • Internal business administration
    • Legal and regulatory compliance
    • Marketing communications where consent has been provided

We only process personal information where there is a lawful basis to do so under applicable UK data protection legislation.

4. WordPress & WooCommerce Functionality

Our website operates using WordPress and WooCommerce technologies.

As part of operating an e-commerce platform, certain customer and order information may be processed and stored within our website systems and connected services. WooCommerce may also use cookies, session tracking, customer account management tools, and checkout-related functionality necessary for the operation of the online store.

5. Payments

Payments made through our website may be processed securely through trusted third-party payment providers and payment gateways.

SonuHenry® does not directly collect, process, or store full payment card information. Payment transactions are handled through secure third-party payment processing services in accordance with their own security and privacy standards.

Depending on the payment method selected, certain customer information may be shared with payment providers solely for the purpose of securely processing transactions, preventing fraud, and completing purchases.

Customers are encouraged to review the privacy policies of any payment providers used during the checkout process.

6. Shipping & Fulfilment

Where necessary to fulfil orders, relevant customer information may be shared with shipping, courier, logistics, or fulfilment providers.

This may include:

    • Name
    • Delivery address
    • Contact details
    • Order reference information

Such information is shared only where reasonably necessary for delivery and operational purposes.

7. Cookies & Analytics

Our website may use cookies, tracking technologies, and analytics tools to:

    • Improve website functionality
    • Understand visitor interactions
    • Maintain website security
    • Support website performance
    • Measure traffic and engagement

Cookies may include essential website cookies, analytics cookies, functionality cookies, and marketing-related cookies where applicable.

You may control or disable cookies through your browser settings. Certain parts of the website may not function correctly if cookies are disabled.

Where legally required, cookie consent options will be presented to visitors.

8. Marketing Communications

If you subscribe to newsletters, updates, or marketing communications, we may use your contact details to send brand updates, product releases, editorial content, or related communications.

You may unsubscribe from marketing communications at any time using the unsubscribe link provided within emails or by contacting us directly.

9. Third-Party Services & Plugins

Our website may use third-party tools, plugins, integrations, or services for operational, analytical, marketing, security, or e-commerce purposes.

These may include services related to:

    • Payments
    • Shipping
    • Analytics
    • Website security
    • Email communications
    • Spam prevention
    • Social media integrations
    • Website optimisation

Certain third-party services may process data in accordance with their own privacy policies and regulatory obligations.

10. Data Retention

We retain personal information only for as long as reasonably necessary for:

    • Order fulfilment
    • Legal, tax, or accounting obligations
    • Security and fraud prevention
    • Customer support
    • Legitimate business operations

WooCommerce may also include customer data retention and account management functionality within the website infrastructure.

11. Your Rights

Under applicable data protection legislation, including the United Kingdom General Data Protection Regulation (UK GDPR), visitors and customers may have certain rights regarding their personal information, including the right to:

    • Access personal data
    • Correct inaccurate information
    • Request erasure of personal information
    • Restrict or object to certain processing activities
    • Withdraw consent where applicable
    • Request transfer of personal data
    • Lodge a complaint with a relevant supervisory authority

Privacy-related requests may be directed to contact@sonuhenry.com.

12. Security

We take reasonable technical and organisational measures intended to support the security, integrity, and responsible handling of personal information connected with our website and related services.

13. International Data Transfers

Certain third-party providers or services used in connection with our website may process or store information outside the United Kingdom.

Where applicable, reasonable safeguards are implemented in accordance with relevant data protection requirements.

14. External Links

Our website may contain links to external websites or third-party platforms.

We are not responsible for the privacy practices, content, or availability of external websites. Visitors should review the privacy policies of any third-party sites independently.

15. Changes To This Privacy Policy

This Privacy Policy may be updated periodically to reflect operational, legal, regulatory, or technical changes.

Any updates will be published on this page with the revised effective date.

16. Contact

SonuHenry®

Email: contact@sonuhenry.com

WhatsApp: +44 7505 039549

Website: www.sonuhenry.com

Address: Flat 16, Moredown House, Amhurst Road, London, E8 2AP, United Kingdom