Privacy Policy

Last Updated: December 3, 2025
SonuHenry operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). SonuHenry is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information. Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your personal information as described herein.

Personal Information We Collect or Process
When we use the term “personal information,” we mean information that identifies or can reasonably be linked to you or another person. Personal information does not include anonymised or de-identified information. Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process contact details, financial information, account information, transaction information, communications with us, device information, and usage information.

Personal Information Sources
We may collect personal information directly from you, automatically through the Services and your device using cookies or similar technologies, from service providers who process information on our behalf, and from partners or other third parties.

How We Use Your Personal Information
We use personal information to provide, tailor, and improve the Services, including processing payments, fulfilling orders, managing accounts, shipping products, facilitating returns and exchanges, enabling reviews, and creating a personalised shopping experience. We also use personal information for marketing and advertising, security and fraud prevention, communicating with you, and for legal and compliance purposes.

How We Disclose Personal Information
We may disclose personal information with Shopify, service providers, business and marketing partners, affiliates, and other third parties where required to provide the Services, conduct business transactions, comply with legal obligations, enforce policies, or protect rights and safety. Disclosure may also occur with your direction or consent.

Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information to provide and improve the Services. Information submitted through the Services may be shared with Shopify and third parties located outside your country of residence. Shopify may process your data for enhanced features and is responsible for handling requests related to such processing. Further details are available in Shopify’s Consumer Privacy Policy and Privacy Portal.

Third-Party Websites and Links
The Services may contain links to third-party websites or platforms. We are not responsible for the privacy, security, or content of such third parties. Information shared on third-party platforms may be visible to others, and linking does not imply endorsement.

Children’s Data
The Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority. Parents or guardians may request deletion of a child’s information where applicable.

Security and Retention of Your Information
While we implement reasonable security measures, no system is completely secure, and we cannot guarantee absolute security. Information retention depends on operational, legal, and contractual needs.

Your Rights and Choices
Depending on your location, you may have rights to access, delete, correct, or transfer your personal information and manage communication preferences. UK and EEA residents may also object to or restrict processing and withdraw consent where applicable. Requests can be made through the Services or by contacting us, and identity verification may be required.

Complaints
If you have concerns about how we process your personal information, you may contact us directly. You may also have the right to lodge a complaint with your local data protection authority.

International Transfers
We may transfer personal information outside your country of residence. Transfers from the UK or EEA rely on recognised legal mechanisms such as Standard Contractual Clauses unless an adequacy decision applies.

Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updates will be posted on this page along with the revised “Last Updated” date.

Contact
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at +44 7505 039549, contact@sonuhenry.com, or SonuHenry, Flat 16, Moredown House, Amhurst Road, London, E8 2AP, United Kingdom. For the purposes of applicable data protection laws, SonuHenry is the data controller of your personal information.