Terms of Service

OVERVIEW
Welcome to SonuHenry. The terms “we”, “us” and “our” refer to SonuHenry. SonuHenry operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). SonuHenry is powered by Shopify, which enables us to provide the Services to you. The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services. Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability. By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your jurisdiction of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage. To use the Services, including accessing or browsing our online store or purchasing any of the products or services we offer, you may be asked to provide certain information such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide in our store is correct, current and complete and that you have all rights necessary to provide this information. You are solely responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 – OUR PRODUCTS
We have made every effort to provide an accurate representation of our products and services in our online store. However, colours or product appearance may differ from how they appear on your screen due to device type, settings, and configuration. We do not warrant that the appearance or quality of any products or services purchased will meet your expectations or be identical to those depicted in our online store. All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit quantities offered to any person, geographic region, or jurisdiction on a case-by-case basis.

SECTION 3 – ORDERS
When you place an order, you are making an offer to purchase. SonuHenry reserves the right to accept or decline any order at its discretion. An order is not accepted until confirmed by SonuHenry, and payment must be received and processed before acceptance. Please review your order carefully before submission, as cancellation requests may not be accommodated after acceptance. If we do not accept, modify, or cancel an order, we will attempt to notify you using the contact details provided at checkout. All purchases are subject to return or exchange solely in accordance with our Refund Policy. You represent and warrant that purchases are for personal or household use only and not for resale or export.

SECTION 4 – PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged will be the price in effect at the time of order placement and will be shown in your order confirmation email. Posted prices do not include taxes, shipping, handling, customs, or import charges unless expressly stated. Prices may differ from those offered in physical or third-party stores. Promotional pricing may be governed by separate terms, and in the event of a conflict, promotional terms will prevail. You agree to provide accurate and current purchase, payment, and account information and to promptly update such details as needed. You represent and warrant that you are authorised to use the payment method provided and that all charges will be honored.

SECTION 5 – SHIPPING AND DELIVERY
We are not liable for shipping or delivery delays. All delivery times are estimates and not guaranteed. Delays caused by carriers, customs, or events beyond our control are not our responsibility. Title and risk of loss pass to you once products are transferred to the carrier.

SECTION 6 – INTELLECTUAL PROPERTY
All content and materials within the Services, including trademarks, text, images, graphics, video, audio, and design elements, are owned by SonuHenry, its affiliates, or licensors and are protected under United Kingdom and international intellectual property laws. The Services may only be used for personal, non-commercial purposes. You may not reproduce, distribute, modify, display, or transmit any content without prior written consent. No license or rights are granted except as expressly stated. SonuHenry and Shopify trademarks may not be used without permission, and all other trademarks belong to their respective owners.

SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools that we neither monitor nor control. Such tools are provided “as is” and “as available” without warranties or endorsements. We are not liable for issues arising from your use of optional third-party tools. Use of these tools is at your own risk and subject to the third party’s terms. Future features or tools introduced will also be subject to these Terms.

SECTION 8 – THIRD-PARTY LINKS
The Services may contain links to third-party websites or materials. We are not responsible for evaluating the content, accuracy, or practices of third parties. Accessing third-party sites is at your own risk, and we are not liable for damages related to third-party products or services. Any complaints should be directed to the relevant third party.

SECTION 9 – RELATIONSHIP WITH SHOPIFY
SonuHenry is powered by Shopify; however, all sales are made directly between you and SonuHenry. Shopify is not responsible for any aspect of transactions, and you release Shopify and its affiliates from any claims arising from purchases made through the Services.

SECTION 10 – PRIVACY POLICY
All personal information collected through the Services is governed by our Privacy Policy and Shopify’s Privacy Policy. By using the Services, you acknowledge that Shopify processes personal data to provide and improve the Services and that information may be transferred internationally. Please review the privacy policies for details on data usage.

SECTION 11 – FEEDBACK
Any feedback you submit grants SonuHenry a perpetual, worldwide, royalty-free license to use, reproduce, modify, publish, and distribute such content for any purpose. You represent that you have the necessary rights to submit feedback and that it complies with these Terms. We are not obligated to keep feedback confidential, compensate you, or respond.

SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS
Information on the Services may occasionally contain errors or omissions relating to products, pricing, or availability. We reserve the right to correct such issues and to change or cancel orders at any time without prior notice.

SECTION 13 – PROHIBITED USES
You may use the Services only for lawful purposes. Prohibited activities include unlawful conduct, infringement of intellectual property rights, harassment, misleading information, spam, impersonation, malware transmission, data scraping, and interference with security features. Violations may result in suspension or termination of access without notice.

SECTION 14 – TERMINATION
We may terminate your access to the Services at our discretion without notice. You remain liable for all amounts due up to the termination date. Provisions that by their nature should survive termination will continue to apply.

SECTION 15 – DISCLAIMER OF WARRANTIES
The Services and all products are provided “as is” and “as available” without warranties of any kind, express or implied. We do not guarantee uninterrupted or error-free use. Some jurisdictions may not allow certain disclaimers, so limitations may not apply to you.

SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, SonuHenry and its affiliates shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of the Services or products, even if advised of the possibility.

SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless SonuHenry, Shopify, and their affiliates from any claims arising from your breach of these Terms, violation of law, or misuse of the Services.

SECTION 18 – SEVERABILITY
If any provision of these Terms is deemed unenforceable, the remaining provisions will remain valid and enforceable.

SECTION 19 – WAIVER; ENTIRE AGREEMENT
Failure to enforce any provision does not constitute a waiver. These Terms constitute the entire agreement between you and SonuHenry and supersede all prior agreements.

SECTION 20 – ASSIGNMENT
You may not assign these Terms without prior written consent. We may assign our rights without notice.

SECTION 21 – GOVERNING LAW
These Terms are governed by the laws of England and Wales, and courts of England and Wales shall have exclusive jurisdiction.

SECTION 22 – HEADINGS
Headings are for convenience only and do not affect interpretation.

SECTION 23 – CHANGES TO TERMS OF SERVICE
We may update these Terms at any time by posting changes on our website. Continued use of the Services constitutes acceptance of updated Terms.

SECTION 24 – CONTACT INFORMATION
Questions regarding these Terms should be sent to contact@sonuhenry.com. Trade Name: SonuHenry. Full Legal Name: Sonu Henry Singh. Telephone: +44 7505 039549. Email: contact@sonuhenry.com. Registered/Correspondence Address: Flat 16, Moredown House, Amhurst Road, London, E8 2AP, United Kingdom. VAT Number: 507 8912 71.